Transparency from the retailer is key when making any big decision, and buying a hot tub is no exception. Honest answers should be standard across the industry, so don’t hesitate to ask for clarification if something isn’t clear. The biggest challenge can often be locating the information that matters most to you. For example, specifics like the number of pumps or heater size should be easy to find on any retailer’s website.

In an online world, the idea of trying before buying isn’t as common now. When it comes to selecting a hot tub, it’s one of the best ways to make sure you’re choosing the right model or brand. A trial test can confirm that your investment meets (or even exceeds) your expectations.

Most reputable hot tub showrooms offer trial facilities, and this can also be a good indicator of the company’s confidence in their product. If a retailer isn’t willing to let you test a hot tub, it’s worth asking… why not?